Privacy Policy

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and physical address
• Business Information: Company name, job title, and business contact details
• Service Information: Details about your security requirements, installation preferences, and system specifications
• Payment Information: Billing address, payment method details, and transaction history
• Technical Information: IP address, browser type, device information, and usage data

We use the information we collect for the following purposes:

• To provide and maintain our security services
• To process payments and manage billing
• To communicate with you about our services
• To provide customer support and technical assistance
• To improve our services and develop new features
• To comply with legal obligations and regulations
• To protect against fraud and ensure security

Service Delivery: Your information helps us deliver personalized security solutions tailored to your specific needs and requirements.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in providing our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

We implement comprehensive security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response procedures and monitoring

Security Standards: We follow industry best practices and comply with relevant data protection regulations to ensure the highest level of security for your information.

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Improve our services and develop new features

Retention Periods: Different types of information may be retained for different periods based on their purpose and legal requirements. We will delete or anonymize your data when it is no longer needed.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information in certain circumstances
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your data for certain purposes
• Withdrawal: Withdraw consent for data processing where applicable

We use cookies and similar tracking technologies to enhance your experience on our website:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

Cookie Management: You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Our website and services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.

Third-Party Services We Use:

• Payment processors for secure transactions
• Analytics services to improve our website
• Customer support platforms
• Cloud storage and hosting services

We recommend reviewing the privacy policies of any third-party services you interact with.

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Parental Rights: If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Data Protection Standards: We maintain the same level of data protection regardless of where your information is processed.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a prominent notice on our website

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Data Protection Officer: privacy@tautsecure.com
• General Inquiries: info@tautsecure.com
• Phone: +91 7337836586
• Address: Bangalore | Mangalore | Kasaragod

Response Time: We aim to respond to all privacy-related inquiries within 30 days.